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Paramedics Provide Assistance to Family in Danger

November 26, 2002 - Thunder Bay paramedics found themselves in a very hazardous situation on Sunday afternoon during a disturbance at north-side residence. Miscommunication between a 4 yr old boy and the 911 operator led to a paramedic response instead of a police response.

At around noon on Sunday, 24 Nov 02, an extremely agitated female tenant threatened her female landlord and 4 yr old son with a kitchen knife. While the landlord and tenant were engaged in a struggle at the kitchen door, the 4 yr old boy was able to call 911, and told the operator only that someone had "fallen down the stairs". This call information led to a paramedic response. Upon entering the residence, the paramedics discovered an explosive situation in which an armed woman was threatening the mother and child. The paramedics secured the main floor and protected the family to ensure that the alleged assailant, who remained in the home in the downstairs apartment, would not proceed with her threats. They then requested immediate police assistance, and after approximately 4 minutes, the police arrived to take control of the scene.

"Paramedics Mike Perreault and Jeff Monas encountered a situation that required quick action and the use of sound judgment" said Norm Gale, public information officer for Superior North EMS. "They were able to provide protection and emotional support to the family while waiting for the police to arrive" Gale added.

This type of situation is an example of the dangers and uncertainty that paramedics face while performing their duties. "Dispatchers are routinely very proficient in providing us with accurate call information prior to our arrival, but a paramedic never knows what is really happening until we reach the scene" said Gale. No one was injured in the disturbance.