Message from the Chief of EMS

Welcome to our website!

The Superior North Emergency Medical Service (EMS) is compromised of more than 190 dedicated professionals, including about 170 front line paramedics and a management and administrative team of 20.  We provide emergency and health care service to 15 municipalities and areas throughout the District of Thunder Bay.  The people of Superior North EMS provide emergency and medical care to people when they need it the most.  When you or a loved one need us, our paramedics will be there.

Superior North EMS came into existence on January 1, 2000 following re-alignment of services between municipalities and the Province.  Emergency medical service is provided by Superior North EMS through the City of Thunder Bay.  We respond to 911 calls and inter-facility patient transfers from 17 stations utilizing about 45 emergency vehicles. 

We have made many EMS system improvements over the last decade and we endeavour to continue service improvement to our communities on a daily basis.  Paramedics today bring impressive skills and specialized diagnostic and treatment equipment to the patient’s side to better assess and treat injuries and illness.  Under the guidance of a physician, our paramedics serve in difficult and challenging circumstances, saving and having a positive impact on lives every single day while responding to more than 25,000 calls per year.  Superior North EMS strives to be a leader in the provision of emergency medical service.

We are excited about our new and improved website. We have taken your feedback into consideration and have incorporated changes that are important to you on a site that is well labeled and easy to navigate.  You will find detailed information on what a paramedic is, what a paramedic can do, where we are, and how well we do our work.  I hope you find the information useful and of some value.

Norm Gale
Chief of EMS